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Introducing: Ontology Based Semantic Layer for ServiceNow

Timbr introduces Ontology Modeling for ServiceNow, transforming operational IT records into structured, enterprise-ready intelligence.

By modeling ServiceNow data as a semantic knowledge graph, Timbr enables organizations to connect incidents, services, changes, and business processes into a unified, queryable model. This allows both BI tools and AI systems to interpret ServiceNow data with full business context, eliminating the need for complex joins and manual data preparation.

The result is a shift from fragmented IT data to a consistent semantic foundation that supports analytics, automation, and AI-driven decision-making across the enterprise.

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